Many answers to commonly asked questions about COVID-19 can be found under the Things to Know and Things to Do sections.
Below are some other frequently asked questions the Ministry of Health has received.
Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe respiratory diseases. The novel coronavirus 2019-nCoV is a new strain of coronavirus that has not been previously detected. This virus causes what is called Coronavirus disease 2019, or COVID-19.
The virus is spread primarily from person to person through respiratory droplets, when:
These droplets are too heavy to hang in the air. They quickly fall on floors and surfaces.
How long can the virus survive on surfaces? Studies suggest that coronaviruses (including preliminary information on the COVID-19 virus) may persist on surfaces for a few hours or up to several days. This may vary under different conditions (e.g. type of surface, temperature or humidity of the environment).
If you think a surface may be infected, clean it with simple disinfectant (like bleach) to kill the virus and protect yourself and others. Clean your hands with soap and water. Avoid touching your eyes, mouth, or nose.
Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.
Studies suggest that coronaviruses (including preliminary information on the COVID-19 virus) may persist on surfaces for a few hours or up to several days. This may vary under different conditions (e.g. type of surface, temperature or humidity of the environment).It is unknown what the likelihood is of contamination from touching or sharing clothing or cloth.
If you are handling dirty laundry from a person who is confirmed or suspected to have coronavirus, wash your hands appropriately after handling their clothing before you touch your face or other surfaces. You should also disinfect any surfaces that the clothing has come in contact with
Wash the items using laundry detergent and clean water for the items and dry the items completely (in the sun if possible) before using them again
Coronaviruses are sensitive to both heat and detergents (including soap). For this reason, individuals must wash dishes before another person uses the same utensils.
People who are preparing the kava should take the same hygiene measures as advised by the Ministry of Health and WHO. If you are not confident that they have used these measures and think that the kava is NOT safe to drink, do not buy or drink the kava. The kava preparation area MUST have a hand washing station available.
Untreated drinking water is not an identified main route of coronavirus transmission, but in many places in Vanuatu the water may be contaminated with bacteria, parasites or other viruses so it is always a good idea to boil, filter or treat water before consumption.
The risk of catching COVID-19 from someone with no symptoms is still unclear. There is some evidence of community spread by people with no or very mild symptoms of COVID-19 but the risk is very low. WHO is assessing ongoing research on the period between initial infection and transmission of the novel coronavirus and will continue to share updated findings.
At this stage the research to answer this question is in very early stages, and no clear answers can be given yet.
While COVID-19 isn't a sexually transmitted infection, sex will bring you in very close contact to other people and increase the risk of transmission. If you or your partner is a COVID-19 case, you should keep away from each other as much as possible. If you and your regular partner do not have symptoms and if it is unlikely that you or your partner have recently been exposed to someone who has COVID-19, it is safe to have sex.
There is currently no data or evidence that COVID-19 can be transmitted by blood transfusion, and there have been no reported cases of transmissions for any respiratory virus, including this coronavirus, worldwide.
To date there has been no information nor evidence to suggest that the new coronavirus could be transmitted by mosquitoes, insects, rodents or other vectors.
From the evidence so far, the COVID-19 virus can be transmitted in ALL AREAS, including areas with hot and humid weather. Regardless of climate, adopt preventive measures.
The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don't develop any symptoms and don't feel unwell. Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing.
Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.
The “incubation period” means the time between catching the virus and beginning to have symptoms of the disease. Most estimates of the incubation period for COVID-19 range from 1-14 days. These estimates will be updated as more data becomes available.
In Vanuatu, we use the word ‘flu' for every type of respiratory disease, including the common cold, influenza, and COVID-19. The flu and COVID-19 are similar in some ways – they have similar respiratory symptoms and both are spread the same way, via small droplets of fluid from the nose and mouth of someone who is sick. However, COVID-19 can cause more severe disease than the flu, and can cause more deaths.
What are the different symptoms of a cold, influenza and COVID-19? If you have influenza, you can have fever, chills, cough, sore throat, runny/stuffy nose, muscle/body aches, headaches and fatigue (tiredness). The symptoms of a cold are usually milder than the symptoms of influenza. People with colds are more likely to only have a runny or stuffy nose.
The symptoms for COVID-19 are similar to those of influenza. However, for COVID-19, more people also have difficulty breathing.
Diarrhoea has been reported among 5 to 10% of COVID-19 cases, but is not one of the main symptoms.
As with other respiratory illnesses, infection with COVID-19 can cause mild symptoms including a runny nose, sore throat, cough, and fever. Others may become very sick and require care at the hospital. It can be more severe for some persons and can lead to pneumonia or breathing difficulties.
More rarely, the disease can be fatal. Older people, and people with pre-existing medical conditions (such as, diabetes and heart disease) appear to be more vulnerable to becoming severely ill with the virus.
Older people, and people with pre-existing medical conditions (such as asthma, diabetes, heart disease) appear to be more vulnerable to becoming severely ill with the virus. However, people of all ages can be infected.
WHO advises people of all ages take steps to protect themselves from the virus, for example by following good hand hygiene, covering the mouth and nose when coughing or sneezing and maintaining a distance of 1 meter from people who are sick.
While we are still learning about how COVID-19 affects people, older persons and persons with pre-existing medical conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes) appear to develop serious illness more often than others.
If people are vulnerable, for example because they have other health conditions or because they are older, they are strongly recommended to stay away from other people, except for their close family members, as much as possible.
They and their close family members should strictly follow the advice from the Ministry of Health and WHO.
Smokers are likely to be more vulnerable to COVID-19 as the act of smoking means that fingers (and possibly contaminated cigarettes) are in contact with lips which increases the possibility of transmission of virus from hand to mouth. Smokers may also already have lung disease or reduced lung capacity which greatly increases the risk of serious illness.
Smoking products such as e-cigarettes often involve the sharing of mouth pieces which could facilitate the transmission of COVID-19 in communal and social settings. Conditions that increase oxygen needs or reduce the ability of the body to use it properly will put patients at higher risk of serious lung conditions such as pneumonia.
There are currently no cases of COVID-19 in Vanuatu. If there are cases, masks will be urgently needed for health care providers caring for patients. Because masks are in short supply, everyone is better off if they are reserved for those who actually require them, such as those who can't avoid exposure to people who are or may be infected.
No. Regularly washing your bare hand with soap and water offers more protection against COVID-19 than wearing rubber gloves. You can still pick up COVID-19 contamination on rubber gloves. If you then touch your face, the virus can move from the glove to your face and infect you.
The Ministry of Health and WHO recommend regularly washing your hands with soap and water for at least 20 seconds (or as long as it takes to sing happy birthday twice) to kill viruses that may be on your hands.
If a person has returned from travel abroad within 14 days and experiences any symptoms of fever, cough or difficulty breathing, they should go to their nearest health facilities. If possible, they should call their health facilities before the visit.
Any person who is suspected of having COVID-19 based on clinical symptoms, travel history or recent contact with cases or travellers will be required to be placed in isolation. They will have to stay there for the entire time that they are ill or until laboratory test results indicate that theydo not have COVID-19. For more information on isolation, see “Quarantine and Isolation.”
If a person has confirmed COVID-19, they are provided treatment to reduce the symptoms. There is no specific medication to treat COVID-19 and no vaccine to prevent infection. You can help treat the symptoms of COVID-19, such as fever, by:
Vanuatu had limited ventilatory support but have recently received additional ventilatory equipment. Ventilatory support also requires a large number of trained health workers to maintain care.
The Ministry of Health has recently installed a new Oxygen Plant at VCH that will assist in treatment for those with COVID-19.
No. Antibiotics do not work against viruses, they only work on bacterial infections. COVID-19 is caused by a virus, so antibiotics do not work. Do not use antibiotics to prevent or treat COVID- 19. People should only use antibiotics as directed by a doctor to treat a bacterial infection.
No. Chloroquine and hydroxychloroquine are drugs that are approved to treat malaria, lupus and rheumatoid arthritis. They are still being assessed in clinical trials to see if they are a safe and effective COVID-19 treatment so should not be used.
Until now, there is no vaccine and no specific antiviral medicine to prevent or treat COVID-19. Possible vaccines and some specific medication for treatment are under investigation. They are being tested through clinical trials.
WHO is coordinating efforts to develop vaccines and medicines to prevent and treat COVID-19 which must undergo a detailed and systematic assessment process to be declared safe and effective for use.
Research is still being conducted on immunity from COVID-19. At this point in time, there is some data to suggest that people who have had COVID-19 and recovered become immune, meaning they are less likely to become infected again with the virus. However, this does not necessarily mean that people are unable to contract Coronavirus more than once.
The long-term health effects of COVID-19 are not yet known.
You should wash your hands frequently. You should always wash your hands:
You should also assist others including children and people living with disabilities to wash their hands frequently.
It does not matter which soap you use. Any type or brand of soap works: dish, laundry, or hand soap.
One low cost option is to mix 1.5 liters of water with 30 grams (2-3 tablespoons) of laundry powder or whatever is enough to make bubbles. By washing your hands with soap and water, you are destroying the virus and removing it from your skin.
Yes. Soap destroys the virus, so as long as you wash your hands with soap and water for 20 seconds and you can see bubbles on the bar of soap, you can use the same bar.
Washing with soap and water is better. While alcohol-based hand sanitizer kills the coronavirus, it does not clean your hands if they are dirty or kill all kinds of bacteria and viruses. For example, it is relatively ineffective against the norovirus and rotavirus. Therefore, the Ministry of Health recommends washing hands with soap and water frequently.
You can help children wash their hands by making handwashing easier for them, for instance, by setting up a stool or building a tippy tap close to the ground so they can reach the water and soap by themselves. You can make it fun for them by singing their favourite songs while you help them rub their hands.
No. You can use any temperature of water to wash your hands. Cold water and warm water are equally effective at killing germs and viruses – as long as you use soap!
To protect yourself against COVID-19, you must wash with water and soap for at least 20 seconds, because the soap will kill the virus. You can use sea water if needed, but using sea water alone, without soap, does not work.
The DoWR and WASH Cluster is working to provide water to fill community water stations. Individuals should build water efficient hand washing station, such as a tippy tap, and limit water use by not having the tap run while lathering your hands with soap (i.e. only having the tap on, while wetting and then rinsing your hands). While soap and water is preferred, hand sanitizer can be used as an alternative. Hand sanitizer should contain a minimum of 70% alcohol to effectively kill viruses and germs
If you have a skin condition, for example eczema, hand-washing is generally better than hand sanitizer. Applying moisturizer after each hand-washing can offset much of the drying effects of hand-washing. If you have a skin condition, after washing your hands, pat them dry or shake them dry. Do not rub because that may damage your skin. When your skin is almost dry, apply a generous amount of moisturizer to coat the entire surface of your hands and fingers.
Respiratory hygiene is the same as cough hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately in a rubbish bin.
Droplets spread viruses. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
Physical distancing, otherwise known as social distancing, is a term used to describe a public health measure to stop or slow down the spread of infectious diseases, like COVID-19. It means that you should reduce your physical contact with other people, which reduces your risk of getting exposed to coronavirus. People should keep 1 meter distance between themselves and other people.
Everyone should practice physical distancing measures in their daily lives to protect themselves, their families and co-workers from COVID-19. Whilst cancelling large events or gatherings play an important role, you also need to take responsibility and an active role to change your routine practices to reduce your risk of COVID-19.
First and foremost, if you are sick, it is critical that you stay home and avoid being in public spaces.
For the broader community, you should:
Physical and social distancing are terms that are both often used to describe the public health measure of keeping a distance (of at least 1 metre) between yourself and other people. It helps to stop or slow down the spread of an infectious disease.
WHO and many other organisations around the world are now promoting the use of the term 'physical' distancing, rather than 'social' distancing for this practice. This is because even though we need to maintain a physical distance between ourselves and others to limit the spread of COVID-19, we should not socially distance ourselves from each other.
It is important that we maintain our social connections and contact with family, friends and our community whilst adhering to new measures to protect ourselves and our loved ones. We can do so by keeping at least 1 metre between ourselves and others and adhering to any restrictions put in place by the government should COVID-19 be identified in Vanuatu. We should also frequently wash our hands, uphold respiratory/cough hygiene and avoid touching our eyes, nose and mouth.
If neither you nor your children have COVID-19, you can still touch and hug your children. Make sure that you and your family follow the guidelines under ‘How do I protect myself and others from COVID-19?' at all times.
Research is still being conducted but at present there is no evidence that you are at higher risk of severe illness than the general population. However, due to changes in your body and immune system, pregnant women can be badly affected by some respiratory infections. It is therefore important to take precautions against COVID-19, and report possible symptoms (including fever, cough or difficulty breathing) to your healthcare provider.
Please see Pregnancy and Breastfeeding FAQs.
A healthy diet helps build your immune system and lowers the risk that you catch a disease, including COVID-19. Here are some guidelines:
As always, good hygiene is important when handling food to help prevent illnesses, including COVID-19:
There is no evidence from the current outbreak that eating a Vitamin C rich diet, garlic or ginger has protected people from COVID-19. A healthy diet is essential for good health and nutrition and protects against many chronic non communicable diseases, such as heart disease, diabetes and cancer. The WHO recommends eating a variety of foods (including plenty of fruits and vegetables), and consuming less salt, sugars and fats.
The recommended test to diagnose COVID-19 is a PCR (Polymerase Chain Reaction) molecular test. Most molecular tests need to be conducted in a laboratory, using a specimen that is collected using a swab from the back of your nose and throat by a trained professional. The swab is then put in a container and sent to the laboratory for testing. The laboratory then uses a sophisticated machine to looks for the genetic material of the virus. If the genetic material is found, the test is considered positive. The laboratory at VCH now has access to tests that can be used in machines that are already in Vanuatu (called the GeneXpert machine). Testing using the GeneXpert machine takes only a short amount of time and these will be conducted at VCH.
Global demand for the tests that can be conducted in Vanuatu (that is, using the GeneXpert test machine) means that international supplies are limited. Vanuatu has already been allocated a set number of tests. In addition, there are challenges with the international supply chain to due restricted flights. Therefore, we cannot test everybody and we need to restrict testing to people meeting certain criteria. These include:
Testing is only one component of important surveillance activities that will help detect and stop the spread of COVID-19 in Vanuatu. Case investigation, contact tracing and syndromic surveillance are all important activities in keeping Vanuatu safe. (For more information please see our ‘Surveillance for COVID-19 in Vanuatu ’Information Sheet.).
Isolation separates sick people with the disease from people who are not sick.
Quarantine separates people who are well but may have been exposed to the virus to monitor if they become sick.
As part of the Vanuatu Government's preparedness to respond to potential imported cases of COVID-19, isolation and quarantine facilities are being identified. Isolation and quarantine are standard public health measures taken to protect the public by stopping or limiting the spread of a contagious disease, like COVID-19.
Isolation is used to separate sick individuals from other, uninfected people. During isolation, generally at a dedicated ward at a hospital, the patient will be isolated from other people, and will be provided appropriate medical care. Health care workers will be provided appropriate personal protective equipment to help protect them from the virus, whilst providing care to the patient.
Individuals who are well, may be quarantined if there is a risk they may have been exposed to the virus and become sick. For example, if a person travelled on the same plane as a sick person.
Quarantining is a precautionary measure that helps reduce the risk of a contagious disease spreading. If a person is quarantined, they will be restricted to a specific location and monitored closely for 14 days to see if they become sick. If after 14 days they don't become sick, then they will be cleared and allowed to re-enter the general community.
In Vanuatu, quarantine will be required for those who are asymptomatic but have either travel history to an affected country or had contact with a confirmed COVID-19 case.
Hotel quarantine means that a person is quarantined in a hotel, which is temporarily used as a quarantine facility. Information about how this works is found here:
COVID-19 Information Sheet for Hotel uarantineThe quarantine period of 14 days is based on the incubation period of the virus – the time between catching the virus and when symptoms develop. Most estimates of the incubation period for COVID-19 range from 1 to 14 days, most commonly around five. In other words, if you don't develop symptoms in that two-week period, it's highly unlikely you have COVID-19.
No. Your risk of contracting the virus will not be increased by your proximity to the isolation ward or quarantine facility alone. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. This is why you should maintain appropriate physical distance from others (1 meter), along with handwashing, not touching one's face, and good respiratory hygiene.
See under ‘How do I protect myself and others from COVID-19?'
The latest information about the situation of COVID-19 in Vanuatu, including suspected and confirmed cases, is found in the Situation Reports issued by the Ministry of Health.
Directives given by NDMO can be found when uploaded here: NDMO COVID-19 page
The regulations for opening hours and other restrictions will be updated regularly in line with NDMO's state of emergency. See NDMO COVID-19 page.
For public health guidelines for these locations please see: ‘Resources – Information Sheets.
The World Health Organization notes that there is no data to suggest that contact with goods or products shipped from countries affected by the COVID-19 outbreak have been the source of COVID-19 infection in humans[1] . The recommended PPE used for physical protection of cargo handlers against injury does not change in the context of COVID-19, however, care must be taken to regularly clean hands and avoid touching the eyes, nose and mouth. There is no requirement for spraying, decontamination/cleaning or disinfection of cargo or pallets. Quarantine of cargo is not recommended and should be avoided.
https://www.who.int/westernpacific/internal-publications-detail/infection-prevention-and-control-considerations-for-handling-cargo-in-the-context-of-covid-19Please visit: Ministry of Education & Training Covid-19 Updates
The provincial governments activate their Emergency Operation Centers (EOC). COVID-19 prevention and preparedness continues.
All around the world, people are taking the necessary precautions to protect themselves and their families from coronavirus. Sound preparation, based on scientific evidence, is what is needed at this time. Many people are sharing information about the virus and how to protect against it, but not all information is useful or reliable. Misinformation during a pandemic can be dangerous, because it can result in people being left unprotected or more vulnerable to the virus. It can also spread paranoia, fear, and stigmatization, and have other consequences like offering a false sense of protection.
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If your questions are not answered here on in the resources on our website, please contact the free Health Information Hotline on 119.
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